Privacy Policy

Our Commitment To Privacy

Heavy Horse World is committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Collection and Use of personal information

In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site you may need to register and then you will be asked to provide certain personal information such as your contact details. We will store this data and hold it on computer or otherwise. On some pages you may be able to order goods and/or services as a gift or on behalf of another person, and you will be asked to provide personal information about the recipient such as their contact details.

We may use information that you provide:

  1. To register you with our website and to administer it
  2. For assessment and analysis e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services
  3. To deliver goods and/or services that you have ordered from us

More about use of information provided:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We may offer gift-cards, vouchers, or coupons, by which you can personalize a product you order for another person. Information you provide to us to fulfill such offers is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We may use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Cookies

There is a technology called “cookies” which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

General

How to Contact Us

Should you have other questions or concerns about any of our policies, please Contact Us.